Shipping Rates & Policies
- Shipping and delivery
- During the checkout process, you can choose from several methods of delivery and related costs. Your order will be shipped once the payment is received. Delivery times are dependant to the availability of the products at the time of the placement of the order. This information is specified in every product page. Some orders might get delayed, if they include products of limited availability or products that our suppliers aren't able to deliver within short time (for example out of stock products). As soon as the product is available, it will be delivered. If you have any doubt about whether a certain kind of shipment is available in your country, you can check this info in the drop down menu during the sign up in the "Login" section. If your country is not in the list, please send an email to email@example.com. We will check if we are able to ship the product to your country and we will send you an email with an answer. Once the order has been shipped, you will receive an email with the tracking number of the shipment. You can view the status of your order at any time from your customer account.
- Free Shipping
- The offer is limited to orders above 200 and weighing less than 30 kg shipped within the national territory. The shipments are dispatched by land, by carrier Bartolini.
Orders are sent by one of our two distribution centers located in Italy. Our operators at the logistics department will identify the most convenient location from where to ship the items to the buyer, so that the delivery happens as quickly as possible.
For items that are stocked outside Italy, an international shipping is required, in this rare cases the delivery of the items can be delayed up to 5 working days.
- 24 hours shipping
- We value your time, so we offer the "Shipping in 24 hours" option to urgent orders.
For more information on "Delivery in 24 hours" call + 39-0473-490102 or email firstname.lastname@example.org
Note: "Same Day Shipping" option depends on the availability of the product in stock and is not applicable to all products. The shipping costs will be calculated based on the weight of the product, place and delivery time.